How do I find out where my loved one is?

If your loved one is less than 18 years old and you are their parent or guardian, call the Office of Refugee Resettlement National Call Center at 1-800-203-7001 to locate your child.

If your loved one is 18 years old or older:

1. Check ICE’s Online Detainee Locator System: https://locator.ice.gov/odls/#/index.
   • To use the system, you must have either
     • your loved one’s Alien registration (A) number and birth country or...
     • your loved one’s complete name, birth country, and birthday.
2. The system won’t work if:
   • Your loved one is under 18.
   • You do not have all the required information.
   • Your loved one was just detained. Your loved one’s information might not appear in the system for several days.
3. If you can’t locate your loved one through ICE’s Online Detainee Locator System, call ICE’s Los Angeles Field Office: 213-830-7911.
   1. The ICE Los Angeles Field Office will likely only have information about your loved one if your loved one was detained in the following counties
      1. Los Angeles
      2. Orange
      3. Riverside
      4. San Bernardino
      5. Ventura
      6. Santa Barbara
      7. San Luis Obispo
4. If you loved one calls you, ask them where they are detained.
   1. After being detained, your loved one may get a free phone call. Make sure to ask where they are if they call.